CLEAN START ACADEMY
12-MONTH PAYMENT PLAN TERMS & CONDITIONS
These Terms & Conditions apply to all students purchasing a Clean Start Academy course using the 12-month payment plan.
By ticking the acceptance box during checkout and completing your first payment, you confirm that you have read, understood and agreed to these Terms & Conditions.
1. PAYMENT PLAN AGREEMENT
The Clean Start Academy offers selected courses through a fixed-term monthly payment plan.
Current payment plans are:
Your payment will be collected automatically each month using the payment method provided during checkout.
2. FIXED 12-MONTH CONTRACT
By completing your purchase, you are entering into a legally binding fixed-term agreement for a total of twelve (12) monthly payments.
This agreement cannot be cancelled simply because you no longer wish to continue, your circumstances change, or you decide not to access the course.
You remain responsible for all payments due under this agreement until all 12 monthly instalments have been successfully paid.
3. COURSE ACCESS & OWNERSHIP
Access to your course is provided whilst your payment plan remains active and up to date.
The course content remains the property of Clean Start Academy until all 12 monthly payments have been successfully received.
Full ownership and lifetime access are granted only after the twelfth and final payment has cleared successfully.
Until this point:
you are purchasing access through a payment plan;
you do not own the course content;
you may not copy, distribute, reproduce, share or resell any course material.
4. NO REFUNDS AFTER ACCESS
Your monthly payment will be collected automatically using the payment method you provide.
It is your responsibility to ensure:
sufficient funds are available;
your payment card or bank details remain valid;
any replacement cards or banking details are updated before your next payment date.
Failure to do so does not remove your obligation to make payment.
5. FAILED PAYMENTS
If a scheduled payment is unsuccessful:
your course access will be suspended immediately;
access to all training, downloads, member areas and associated resources will be temporarily removed;
an automatic notification may be sent by email and/or SMS informing you that payment has failed.
The payment processor will automatically re-attempt payment at various intervals in accordance with its payment retry schedule.
6. COMMUNICATION FOLLOWING FAILED PAYMENTS
If payment remains outstanding, Clean Start Academy may attempt to contact you using the contact details provided during enrolment.
This may include:
These communications are intended to help you resolve the missed payment as quickly as possible.
7. NON PAYMENT
If payment remains outstanding and the payment plan is not brought back into good standing, you remain liable for the full balance remaining under your 12-month agreement.
If, after approximately 30 days from the original failed payment:
payment has not been received;
no satisfactory payment arrangement has been agreed; or
the recurring payment has been cancelled or otherwise prevented without resolution,
Clean Start Academy reserves the right to refer the outstanding balance to a third-party debt recovery or legal services provider for collection.
You may also become responsible for any additional costs, fees, interest or legal expenses that are recoverable under applicable law.
8. CANCELLATION OF PAYMENT METHOD
Cancelling your recurring payment instruction, direct debit, card authority or any other payment method does not cancel your contractual obligation.
Any outstanding balance under your agreement remains payable.
Cancelling your payment method without settling the remaining contractual balance may result in recovery action as outlined in these Terms.
9. REFUND POLICY
Unless otherwise required by applicable consumer law or expressly stated in a separate written refund policy, monthly payments already collected are non-refundable.
10. INTELLECTUAL PROPERTY
All course materials, videos, documents, templates, downloads, live sessions and resources remain the intellectual property of Clean Start Academy.
Students may not:
copy course materials;
record training sessions for redistribution;
share login credentials;
provide course access to third parties;
reproduce or resell any course content.
Unauthorised use may result in immediate termination of access and legal action where appropriate.
11. AMENDMENTS
Clean Start Academy reserves the right to update these Terms & Conditions where necessary.
Any changes will not affect payment obligations already entered into under an existing fixed-term agreement unless required by law.
12. ACCEPTANCE
By ticking the checkbox during checkout and completing your purchase, you confirm that:
you have read these Terms & Conditions in full;
you understand you are entering into a legally binding 12-month payment agreement;
you authorise the automatic monthly collection of your payments;
you understand that access will be suspended immediately if a payment fails;
you understand that cancelling your payment method does not cancel your contractual obligations;
you understand that the course content remains the property of Clean Start Academy until all 12 monthly payments have been successfully completed;
you understand that failure to fulfil your payment obligations may result in recovery action through a third-party debt recovery or legal services provider, where permitted by law.